Frequently Asked Questions

Sunset over a calm body of water with a stone pier extending into it, and buildings and mountains on the horizon.

  • Your safety is our top priority

    Safety standards and equipment

    • Our RIB is designed for stability, buoyancy and high-speed operation in coastal waters.

    • Lifejackets will be supplied and must be worn at all times

    • Skippers hold valid commercial licences and have training in boat handling, navigation, and local sea conditions.

    • Every trip begins with a clear safety briefing

    • Trips are only run when conditions are safe. Skipper reserves the right to delay or cancel outings if necessary.

    • Life-raft and all emergency equipment are carried as appropriate.

    Suitability for passengers

    Health and mobility: RIBs require passengers to step on and off the vessel and to remain seated during high-speed sections. Passengers with limited mobility should contact us in advance as some trips may not be suitable.

    • Passengers prone to seasickness,

    • This adventure would not be suitable for passengers with pre- existing back pain or a fear of water might want to sit this one out.

    • Intoxicated passengers will not be permitted to board for their safety and that of others.

    • We set safe speed and route limits based on conditions and passenger mix rather than pushing vessel performance.

  • Getting started is simple. Reach out through our contact form or schedule a call. We will walk you through the next steps and answer any questions along the way.

    We are looking forward to hearing from you.

  • As we embrace the elements appropriate warm clothing must be worn at sea. Hats, gloves and flat non slip shoes are recommended

    We can provide waterproof suits if required.

  • We understand that adventurous outdoor pursuits such as a Rib experience requires flexibility. Our trips can range from a short 90 minutes local tour to a full unique day.

    Speak to us and we will recommend a suitable trip for your needs.

  • Yes we would be delighted to welcome your little ones from the age of 10 with a height of 140cm. All children must be accompanied by an adult.

  • Booking and payment

    • No payment is taken at the time of booking.

    • Full payment is collected on the day of the charter, before departure, by card or cash.

    Cancellations by you (the customer)

    • We understand things change if you wish to cancel we would appreciate to be informed 48 hours before the scheduled departure.

    Cancellations by us (Turas Mara)

    • If we need to cancel due to weather, safety concerns or other unavoidable circumstances, you will be informed as early as possible as your safety is our priority.

    Changes to your booking

    • You may request to change your booking date or time. Requests made more than 48 hours before departure are accommodated where possible.

    How weather affects trips

    • Safety is our top priority. If conditions make the trip unsafe, we will contact you as soon as possible to offer rebooking.

    How to cancel or change a booking

    • Contact us by email. Cancellations are only confirmed once you receive written confirmation from us.